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iStartSmart Mobile Support

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Getting Started Videos

Welcome to Life with Your New Research-Based Tablet for Kids
with Cloud-Based Monitoring

The Hatch Tablet was specifically designed for young children by our early learning experts. It comes pre-loaded with award-winning software and expert-approved Android apps. These videos will help you learn more about Hatch KidSpace, Shell Squad Games and the cloud-based Hatch Report Management System (RMS).

For answers to the most common support questions about our technology, please visit our Support FAQ.

Using the Tablet

Please feel free to pause the videos as you watch to follow along with the instructions.
Note: Depending on the speed of your internet connection, the videos may take a few minutes to load.

Introduction (1:59)
What Comes In the Box? (2:09)
Power On & Internet (3:03)


What Is Kidspace? (3:48)
Shell Squad Games (1:32)
Adding Children (3:39)


Child Experience (3:56)
Progress Thermometer (3:39)
Best Practices (2:27)


Updating Shell Squad Games (1:26)

The Hatch Report Management System (RMS)

Please feel free to pause the videos as you watch to follow along with the instructions.
Note: Depending on the speed of your internet connection, the videos may take a few minutes to load.

Introduction (3:36)
Home Screen (4:30)
Class Overview (3:43)


Child Details Page (3:36)
Progress Over Time (3:31)
Summary (1:28)